Digicon Technology Jobs circular 2019



Job Responsibilities
  • Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client’s problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.
Employment Status

Full-time, Contractual

Educational Requirements
  • Must be graduated from any reputed University / Institutions.
  • Diploma completed candidates are also encourage to apply.
Additional Requirements
  • Age 21 to 32 years
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster.
Job Location

Dhaka (Khilkhet, Motijheel)

    Tk. 9500 (Monthly)

Read Before Apply

Walk in Interview
Interview Time: 9.30 AM
Day: Saturday to Thursday.
Except Friday and Any Government Holiday.
Please bring your updated CV, photocopy of NID & printed copy of this circular along with you.
Interview Location: (4thFloor) Rajuk Trade Center,Nikunja 2, Khilkhet,Dhaka.

*Photograph must be enclosed with the resume.

Apply Procedures

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